Datadot Sense

Get the inside scoop on customer satisfaction through the lens of their own words

AI-powered and tag-based analysis of user-generated content by scraping and classifying reviews to understand sentiments around your products, identify emerging trends, discover product strengths, weaknesses and monitor your seller operations

How It Works?

Scrape

Automatically scrape review data from any type of user-generated content

Classify

Classify and build a taxonomy system to organize sentiments into tags by NLP ve NLU technologies

Analyze

Analyze each sentiment and turn them into accurate actionable insights

Sentiment by Topic

Sentiment Overview

Word Cloud

Sentiment by Seller

Explore Topic-Based Reviews

Sentiment AnalysisTopic ModelingTrend Analysis

Analyze customer feedback to identify the most discussed topics and the sentiment associated with them. Categorize reviews into various topics such as packaging, product quality or customer service, quickly identify which areas need improvement and which areas are performing well.

Compare the performance of your products against competitors by collecting feedback from different platforms. Focus on the most relevant topics, make data-driven decisions to improve your product, drive growth and success.

Never miss a market trend again

Track your customers' discussions, discover which insights are important for you and your products, and emerge from the crowd of products.

Get insights about the competitor products

Monitoring competitor product reviews and sentiments is critical for savvy e-commerce marketers. It’ll help you stay ahead of the curve, and identify the best opportunities for your product performance, comparing your review data with those on competing stores.

Don't get lost in big data get actionable insights results from the right data

You may not have enough time to interpret big data. Even if you do, Datadot Sense can do it for you, so you can focus on deeper, strategic operations for your profit growth.

We gleaned valuable insights from analyzing 2000+ customer comments with Datadot, which enabled us to enhance our resource planning for one of our hero products. This allowed us to produce better business results with the right perspective.